The new C5 helmet can arrived yesterday. All set up and once again I am super impressed. Along with the K2 my students will get different views and the odd shake of my head when I play back the footage.
Thanks again Steve and the team.
It was only after viewing a few YouTube clips of bike rides and motorcycle accidents that I gave any thought to buying a helmet camera, yet Iâ€™ve been riding bikes for many years, from 125s to 1800s. It just never occurred to me. However, Iâ€™ve now got one. As I buy most everything these days from Amazon, I went there and bought the INNOVV C5 Helmet Camera. Well, thatâ€™s what I thought Iâ€™d ordered, but in fact Iâ€™d clicked the wrong item and finished up with the INNOVV C5 Motorcycle Camera.
I got in touch with Amazon who put me in direct contact with the Amazon Market Place company, MycrocamUK, who are the UK agents for INNOVV cameras. No problems. They immediately replaced it with the helmet camera. However, I then made another mistake by going to INNOVV.COM website for help with getting it set up etc., where I got myself quite confused and made a hash of it. I just couldnâ€™t get it to work. Now here, I must tell you Iâ€™m 85 and so I canâ€™t really blame anyone for my confusion. Itâ€™s an age thing! I got back to MicrocamUK, and spoke with Steve Welham, the owner of the company, who told me to go to his UK website, INNOVV.co.uk, where all would be clear. And if I still found it confusing, to get right back to him and he would sort it.
Well, it was all clear, and if I had come here first I wouldnâ€™t have stuck the helmet mount the wrong way up, lol. Let me conclude this runaway narrative by explaining that I did everything right from here on in, and guess what, it still didnâ€™t connect to wifi. Back to Steve Welham. He got me to send back the camera and set it all up for me and tested connection on his own wifi. He even sent me 3 other mounts because I told him I wanted to use the camera on 3 helmets, which I used for 3 different bikes. Well, I canâ€™t praise this company enough. Nothing was too much trouble.
Now what do you think happened? The camera was just as stubborn as it ever was! Same result! Wouldnâ€™t connect to wifi. This time I emailed Steve that I believed him that the camera is perfectly ok. Iâ€™m fairly sure now that the problem is my end. It must be the configuration of my phone. But I will look at it in a couple of days, or so, because I have a lot of other things to be getting on with. About a week later I got to it. Guess what? I fixed it!!
An excellent product, seamless to use, plug it in and it starts and records.
Delivery was very prompt, no complaints at all.
Kit arrived quickly and well packaged. Steve most helpful in dealing with queries pre and post purchase. Delighted with performance of unit.
Excellent service from Steve, Steve went above and beyond , received my C5 as promised I had a few issues updating the latest firmware Iâ€™m not pc literate, so Steve kindly sent out a usb card with the update and instructions , many thanks Steve !.